We have a 30-day return plan, which suggests you have 30 days after obtaining your product to request a return.
To be qualified for a return, your product should remain in the very same problem that you got it, unworn or extra, with tags, as well as in its original packaging. You’ll additionally require the receipt or receipt.
To begin a return, you can contact us at spozerusa@hotmail.com. If your return is approved, we’ll send you a return delivery label, in addition to instructions on exactly how and also where to send your package. Items sent back to us without first asking for a return will not be accepted.
You can always call us for any return questions at spozerusa@hotmail.com.
Problems and also issues
Please inspect your order upon function and also contact us instantly if the item is defective, broken or if you receive the wrong item, to make sure that we can assess the concern as well as make it right.
Exemptions/ non-returnable items
Specific types of products can not be returned, like disposable products (such as food, blossoms, or plants), custom items (such as special orders or customized items), and personal treatment items (such as beauty items). We additionally do not accept returns for hazardous products, flammable liquids, or gases. Please get in touch if you have questions or issues concerning your details thing.
Unfortunately, we can not accept returns on sale items or gift cards.
Exchanges
The fastest method to ensure you get what you desire is to return the item you have, and when the return is approved, make a separate purchase for the new item.
Refunds
We will inform you once we have actually received and inspected your return, and let you recognize if the reimbursement was authorized or not. If accepted, you’ll be immediately reimbursed on your original repayment method. Please remember it can take a while for your bank or credit card company to procedure and upload the refund also.